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• First Class: First class passengers receive exceptional luxurious services that are rarely found on most international airlines. In addition to extra space and utmost care that characterize the first class services on all of Etihad Airways aircrafts, fabulous luxurious services are offered on Etihad Airways Airbus A380. First class passengers have an option to book a First class apartment, which includes a living room and a bedroom a private WC, or a first-class suite which maintains complete privacy. It is equipped with a small refrigerator containing a varieties of food and beverages. Besides, First class passengers have distinctive entertainment system displaying the latest movies and games. Seats transform into a fully flat bed. Moisturizing clothes, skin care products and accessories are also offered cost-free. A variety of free and delicious meals and beverages are served on the traveller's selective time, where a dedicated chef is available on board to prepare the first class passengers’ favorite culinary pleasures. First class passengers on aircrafts other than Airbus A380 can also enjoy many special features such as wide and comfortable seats and complimentary menu-curated mouth-watering meals and beverages. First class passengers are granted open access to waiting lounges at some airports and are offered special airport check-in services.
• Business Class: Etihad Business class is characterized by a higher level of luxurious services compared with many other airlines. The passengers have similar services to the First class, such as free access to distinctive waiting lounges at some airports, wide seats converting into comfortable full flat beds, and the enjoyment of the latest entertainment system featuring a variety of AVOD, games, free meals,drinks, cosmetics, and personal care products.

  Business Class passengers on both Airbus A380 and Boeing 787 are privileged with access to Business Studio, designed and equipped to carry out business activities above the clouds.

• Economy Class: Economy class offers distinctive features notable for the design of wide seats and cost-effective services, which ensure wonderful travel experience at reasonable price. Economy class passengers enjoy comfortable, winged seats equipped with headrest. Besides, they enjoy entertainment system, free meals and a travel kit full of accessories.

Aircraft type

Number of Aircraft

Airbus A320

35 Aircrafts

Airbus A330

25 Aircrafts

Airbus A330-200F (Cargo)

5 Aircrafts

Airbus A340

8 Aircrafts

Airbus A380

8 Aircrafts

Boeing 787

12 Aircrafts

Boeing 777

24 Aircrafts

Boeing 777-200F (Cargo)

5 Aircrafts

• First Class: First Class passengers are allowed two complementary pieces of checked baggage weighing no more than 32 kgs per bag and two carry-on pieces weighing no more 12 kgs each.
• Business Class: Business Class passengers are allowed to check-in two pieces of baggage free of charge weighing no more than 32 kgs per bag and two carry-on pieces each of 12 kgs as the maximum weight.
• Economy Class: Economy Class passengers are allowed to check-in two pieces cost-free weighing no more than 32 kgs per bag or 23 kgs (depending on the flight destination). When it comes to carry-on luggage, Economy Class passengers are allowed to check in one piece of 7 kgs.
• In addition to the free carry-on luggage to the aircraft cabin, all passengers can carry: a handbag - a blanket or coat - a small camera - an umbrella or a walking stick - books to read - foods for babies - baby bed - laptop device.
• Etihad Airways baggage policy may vary according to final destinations, so it is best to check it out during the booking process.

The entertainment on board

It provides a system of entertainment for all passengers regardless of their class including a wide range of AVOD genres such as: movies, television shows, music, radio channels and a collection audio books.

Shopping during the flight

The passengers on Etihad can enjoy shopping on board, and buy the latest products from a wide assortment of customs-free goods, so they are sold at competitive prices, upto 10% discount on the total value of purchases.

Special assistance services

Special assistance includes taking care of unaccompanied children from 5 to 16 years of age. Utmost care is given to physically challenged individuals and pregnant women who are entitled to board the plane.

Luxury lounges

Etihad Lounges are located in Abu Dhabi International Airport and a number of other international airports such as London, New York, Paris, and Sydney.

These lounges have many special features, reflecting generosity and hospitality. They include a range of personalized and luxurious services such as WiFi, food, beverages, personal care, haircut, shower, relaxation rooms, smoking zones, and a business center.

The booking procedures and the issuance of the boarding pass:

Etihad Airways offers online booking to enable clients to book their flights, choose their preferred seats, and issue the boarding pass. Boarding pass issuance is available for print as early as 48 hours and up to one hour before flight departure time.

For a hassle free trip, passengers are highly recommended to arrive at the airport 4 hours prior to their flight take - off timing, in order to complete check-in and security scanning on time.